Relaxa UK Limited data retention and deletion policy

Scope

The scope of this data creation, retention and deletion policy covers all company and customer data stored on company computers, company servers, outsourced hosted dedicated managed servers and all company provided systems and media, regardless of location.

Note that the need to retain certain information can be mandated by local, industry regulations and will comply with EU General Data Protection Regulation GDPR and the Data Protection Act 1988 and the Data Protection (Amendment) Act 2003.

Relaxa and Posture Group are trading names of Relaxa UK Limited.

Relaxa UK Limited has implemented a strict data creation, retention and deletion policy which is outlined below.

1. DATA CREATION, RETENTION AND DELETION

(i) Electronically stored data and documents for all Relaxa wellbeing services

a. Type of data and documents. Massage schedules, online booking schedules, health screening forms, private health screening information, massage screening forms, excel booking schedules, marketing information for Relaxa services, marketing emails for Relaxa services, appointment booking emails and other related service forms.

b. Data deletion schedule. All data and documents shall be deleted on a rolling 5 year basis. On an annual basis all customer information that becomes 5 years old will be deleted.

All data and supporting documents shall be deleted within 30 days after the 5 year period mentioned above.

All web based booking system schedules will be retained for 1 year on a rolling 1 year basis. On an annual basis all customer information that becomes 1 year old will be deleted.

(ii) Ongoing retention of data and supporting documents

No data is stored for more than 5 years on the system unless expressly requested in writing by the customer.

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Specialists in Health Promotion & Wellness Services for Companies UK-wide