Relaxa UK Limited Massage and Reflexology Screening Privacy Policy & GDPR Compliance

Personal data protection is of a particularly high priority for the management of Relaxa UK Limited. If you undertake in a health screen provided by Relaxa UK Limited then the processing of personal data is necessary.

Relaxa UK Limited fully endorses and adheres to the principles of data protection, as set out in the Data Protection Act 1998. Relaxa UK Limited is registered as a Data Controller with the Information Commissioners Office (ICO), as is required under the Data Protection Act 1998.

The processing of personal data, such as the name, company name or any medical issues that the therapist has been made aware of or other user specific information, of a data subject shall always be in line with the General Data Protection Regulation (GDPR), and in accordance with the country-specific data protection regulations applicable to Relaxa UK Limited.

By means of this data protection declaration, our company would like to inform our customers who contract Relaxa UK Limited to provide massage/ reflexology and Reiki services for their employees, of the nature, scope, and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed, by means of this data protection declaration, of the rights to which they are entitled.

As the controller, Relaxa UK Limited has implemented numerous organisational measures to ensure the most complete protection of personal data processed through the delivery of our health screening services.

1. Definitions

The data protection declaration of Relaxa UK Limited is based on the terms used by the European legislator for the adoption of the General Data Protection Regulation (GDPR). Our data protection declaration should be legible and understandable for the general public, as well as our customers and business partners. To ensure this, we would like to first explain the terminology used.

In this data protection declaration, we use, inter alia, the following terms:

a)    Personal data

Personal data means any information relating to an identified or identifiable natural person (“data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

b) Data subject

Data subject is any identified or identifiable natural person, whose personal data is processed by the controller responsible for the processing.

c)    Processing

Processing is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

d)    Restriction of processing

Restriction of processing is the marking of stored personal data with the aim of limiting their processing in the future.

e)    Profiling

Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.

f)    Controller or controller responsible for the processing

Controller or controller responsible for the processing is the natural or legal person which, alone or jointly with others, determines the purposes and means of the processing of personal data.

g)    Processor

Processor is a natural or legal person which processes personal data on behalf of the controller.

h)      Recipient

Recipient is a natural or legal person to which the personal data are disclosed, whether a third party or not.

i)      Third party

Third party is a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

j)    Consent

Consent of the data subject is any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

2. Name and Address of the controller and its websites

Controller for the purposes of the General Data Protection Regulation (GDPR), other data protection laws applicable in Member states of the European Union and other provisions related to data protection is:

Relaxa UK Limited has its registered office address at:
Relaxa UK Limited
Devonshire House
Borehamwood
WD6 1QQ
United Kingdom
Phone: 020 3303 0980
Email: info@relaxa.co.uk
Registered in England No. 4530501.                                                                                   
Relaxa UK Limited VAT number : 813 8993 93
 

Relaxa UK Limited operate the following websites: 

www.relaxa.co.uk
https://relaxabooking.uk
 

3. Collection of general data and information

During the massage screening process the following health information will be collected from each data subject:

  • Name
  • Company name
  • Any medical issues that the therapist needs to be made aware of

When using this data and information, Relaxa UK Limited qualified therapists will advise as to whether the individual can participate in the activity or not based upon the medical information disclosed at the time of massage. 

4. Routine erasure and blocking of personal data

The data controller shall process and store the personal data of the data subject only for the period necessary to achieve the purpose of storage, or as far as this is granted by the European legislator or other legislators in laws or regulations to which the controller is subject to.

5. Rights of the data subject

a) Right of confirmation

Each data subject shall have the right granted by the European legislator to obtain from the controller the confirmation as to whether or not personal data concerning him or her are being processed. If a data subject wishes to avail himself of this right of confirmation, he or she may, at any time, contact our Data Protection Officer or another employee of the controller.

b) Right of access

Each data subject shall have the right granted by the European legislator to obtain from the controller free information about his or her personal data stored at any time and a copy of this information. Furthermore, the European directives and regulations grant the data subject access to the following information:

the purposes of the processing;
the categories of personal data concerned;
the recipients or categories of recipients to whom the personal data have been or will be disclosed;
where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
the existence of the right to request from the controller rectification or erasure of personal data, or restriction of processing of personal data concerning the data subject, or to object to such processing;
 
If a data subject wishes to avail himself of this right of access, he or she may at any time contact our Data Protection Officer or another employee of the controller.
 

c) Right to rectification

Each data subject shall have the right granted by the European legislator to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her.

If a data subject wishes to exercise this right to rectification, he or she may, at any time, contact our Data Protection Officer or another employee of the controller.

d) Right to erasure (Right to be forgotten)

Each data subject shall have the right granted by the European legislator to obtain from the controller the erasure of personal data concerning him or her without undue delay, and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies, as long as the processing is not necessary:

The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.

The data subject withdraws consent to which the processing is based according to point (a) of Article 6(1) of the GDPR, or point (a) of Article 9(2) of the GDPR, and where there is no other legal ground for the processing.

The data subject objects to the processing pursuant to Article 21(1) of the GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) of the GDPR.

The personal data must be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject.

If one of the aforementioned reasons applies, and a data subject wishes to request the erasure of personal data stored by the Relaxa UK Limited, he or she may at any time contact our Data Protection Officer or another employee of the controller. The Data Protection Officer of Relaxa UK Limited or another employee shall promptly ensure that the erasure request is complied with immediately.

e) Right of restriction of processing

Each data subject shall have the right granted by the European legislator to obtain from the controller restriction of processing where one of the following applies:

The accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data.

If the data subject wishes to request the restriction of the processing of personal data stored by the Relaxa UK Limited, he or she may at any time contact our Data Protection Officer or another employee of the controller. The Data Protection Officer of Relaxa UK Limited or another employee will arrange the restriction of the processing.

f) Right to data portability

Each data subject shall have the right granted by the European legislator, to receive the personal data concerning him or her, which was provided to a controller, in a structured, commonly used format. He or she shall have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided.

In order to assert the right to data portability, the data subject may at any time contact the Data Protection Officer designated by Relaxa UK Limited or another employee.

g) Right to object

Each data subject shall have the right granted by the European legislator to object, on grounds relating to his or her particular situation, at any time, to processing of personal data concerning him or her, which is based on point (e) or (f) of Article 6(1) of the GDPR.

Relaxa UK Limited shall no longer process the personal data in the event of the objection.

In order to exercise the right to object, the data subject may directly contact the Data Protection Officer of Relaxa UK Limited or another employee.

i) Right to withdraw data protection consent

Each data subject shall have the right granted by the European legislator to withdraw his or her consent to processing of his or her personal data at any time.

If the data subject wishes to exercise the right to withdraw the consent, he or she may at any time directly contact our Data Protection Officer of Relaxa UK Limited or another employee of the controller.

6. Legal basis for the processing

Art. 6(1) lit. a GDPR serves as the legal basis for processing operations for which we obtain consent for a specific processing purpose. The processing of personal data is necessary for the performance of a contract for massage services to which the data subject is party.

7. Period for which the personal data will be stored

Relaxa UK Limited retains the personal data of the data subject for a period of 12 months (1 year) from the date that the massage services was provided for the data subject. After expiration of that period, the corresponding data is routinely deleted.

8. Changes to our privacy policy and GDPR compliance

If we make any material changes to our privacy policy or GDPR compliance, we will inform our customers by emailing a notice of any changes to the policy with a link to the new policy or a digital version of the policy.

9. Making contact with the data controller at Relaxa UK Limited

If you have any questions or enquiries regarding our privacy policy or GDPR compliance please contact the data controller at Relaxa UK Limited via email at the email address below:

data.controller@relaxa.co.uk

 

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