Relaxa UK Limited – Terms and Conditions

Relaxa is a trading name of Relaxa UK Limited and Posture Group is a trading name of Relaxa UK Limited. Relaxa UK Limited will endeavor to maintain prices quoted but reserves the right to increase prices to take into consideration increases in costs. In this instance, the Customer will always be informed prior to the delivery of any service or product order.

On-Site Consultancy Services


All services delivered by Relaxa UK Limited are for time periods pre-agreed at the point of booking. If Relaxa UK Limited’s therapists, consultants or instructors are required for additional hours then additional charges will apply and be added to the final invoice. Additional charges are at the same rate as the original service.


Relaxa UK Limited requires 7 days prior notice for a full booking cancellation or complete date change by the Client. If less notice is given, then Relaxa UK Limited reserves the right to charge the client for 50% of the agreed rate as a late cancellation fee. If 72-hours or less is given, then Relaxa UK Limited reserves the right to charge the client for 75% of the agreed rate as a late cancellation fee. If less than 24 hours is given, Relaxa UK Limited reserve the right to charge the client the full rate.

Relaxa UK Limited shall not be liable for any delay by its therapists, consultants or instructors beyond its control, in respect of any provision of service.

Confidentiality and Disclaimers


All information disclosed by a Customer, the Company, its employees or agents in connection with products or services will be treated in confidence and shall be treated by Relaxa UK Limited as confidential and shall not without prior written consent of the Company be divulged to any person other than (on a confidential basis) those persons to whom it is necessary to supply such information.


Prior to receiving any service delivered on behalf of Relaxa UK Limited those persons to whom the service relates will be asked to read specific information that details the nature of the service, its aims and limitations. Following this a signature is required as a statement of agreement to the delivery of the service under these conditions.



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