Interpersonal Effectiveness Training Course UK-wide - Full Day Course
This practical training course is for people who regularly have to deal with difficult, aggressive and unhelpful behaviour. The training course will discuss the nature of conflict and will offer different models to help individuals find their own ways of dealing with challenging people more elegantly.
Training course style:
The training course is both entertaining and challenging and requires involvement from the participants. Delegates will be asked to bring real-life examples of difficult and challenging situations with them.
The Learning outcomes:
Upon successful completion of this training course delegates will be able to:-