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Creating a Healthier Workforce

Effective Communication – this can be held as a 2hr/ half day or full day course

At the end of this workshop delegates will have developed and applied highly effective communication techniques. By understanding more about how the process of communication works, and the impact of our communications on others, delegates will leave the programme as highly skilled communicators and ultimately will be able to analyse their own performance and personal achievements.
This is an intensive practical programme involving role-play between delegates to apply the tools and techniques learnt, encouraging self-analysis and awareness to develop individual development plans. Delegates will be asked to discuss their own experiences with others.

Upon successful completion of this course delegates will be able to:

Influencing Skills – this can be held as a 2hr/ half day or full day course

Getting our own way with integrity, without begging or bullying, is an essential skill in making things happen. With a number of principles and techniques, we can successfully and persuasively convey our point of view. By gaining an understanding of our own way of thinking we can learn how other people think and through this workshop, build our own skills for influencing people.
This workshop involves working on several real life examples and situations that the delegates will be expected to bring as material to test, apply and refine.

Upon successful completion of this workshop delegates will be able to understand:

Interpersonal Effectiveness - this can be held as a 2hr/ half day or full day course

This practical workshop is for people who regularly have to deal with difficult, aggressive and unhelpful behaviour. The workshop will discuss the nature of conflict and will offer different models to help individuals find their own ways of dealing with challenging people more elegantly.

The workshop is both entertaining and challenging and requires involvement from the participants. Delegates will be asked to bring real-life examples of difficult and challenging situations with them.

Upon successful completion of this workshop delegates will be able to:

Assertiveness - this can be held as a 2hr/ half day or full day course

Do you ever come away from a situation where you feel dissatisfied and unheard or alternatively do you sometimes feel you have won at all costs and ‘showed’ the other party? Being assertive is not as easy as it sounds, there is a fine line between being assertive and aggressive. Assertiveness is a way of thinking and behaving that allows a person to stand up for his or her rights whilst respecting the rights of others. This workshop is designed to teach delegates how to develop their skills so that they can become more assertive.
This is a lively workshop which uses a mixture of theory, self-analysis, discussion and practical exercises. Delegates will be asked to bring examples of ongoing or historical situations with them.

Upon successful completion of this workshop delegates will be able to :-

Introduction to NLP (Neuro Linguistic Programming) - this can be held as a 2hr/ half day or full day course

What is NLP ? – “With Neuro Linguistic Programming (NLP) we have new insights into the way that people perform, and more than this, insights into the process that underpins such performance.”
NLP unravels complex, subjective issues and gets to the root of what makes the difference. It goes beyond the more traditional approaches and deals with skills, attitudes and beliefs, to provide people with the personal resources they need, where and when they need them. Imagine being able to understand in detail the decision making process of those people that we deal with, or perhaps their motivation, or even their buying strategy. What new possibilities would this open up? What results would this help you achieve? What problems would this help you avoid? Now imagine understanding our own ways of working and being able to take control.
A highly interactive workshop with thought provoking concepts explained in an easy to understand and apply manner, delegates will have the opportunity to learn and practise tools and techniques which can then be applied to real-life situations

Upon successful completion of this workshop delegates will be able to understand: